The website rushessay.com was founded in 1997 with the goal of helping students across the world with their studies through professional writing services. Students in the English-speaking section of the world have been helped for many years by the writers of rushessay.com, all of whom have at least a master's degree in their chosen subject. The website is located in Delaware, United States.
The site offers a range of writing services, from research papers to case studies and admissions essays. Doctoral dissertations can be written, as an UCAS Personal Statements for students applying to university in the United Kingdom. Standard essays are also written by rushessay.com, all the way from high school level right up to PhD standard.
There are three tiers of writing available: standard, advanced and premium writing levels. The advanced tier includes a free proofread by the quality assurance team, as well as an increase in the amendments timeframe from 14 days to 30 days. A premium writer, on the other hand, is more likely to hold a PhD and will be completed by one of the website's top 20 writers on that area.
Orders can be tracked by the customer through the user control panel, where they will see an update on how far the writer is into completing the project to ensure that the essay is delivered by the date agreed upon.
Rushessay.com sees customer support as extremely important, and so has four telephone numbers: one is US toll-free, one for UK customers, a number for New Zealand customers and the other for Australian customers. There is also a live chat feature, as well as free Skype calls available for international customers. From the login area customers have the ability to contact specific areas of customer support, such as the revisions team and the writer themselves, and the website lists a separate email address where a customer can contact the Supervisor of the team in the event there is a problem which isn't resolved.
Priority customer support is given to customers who have purchased a premium tier essay, and they will jump to the front of any queue that may be waiting for support. The customer support team works around the clock, so that any problems should be resolved in a timely way.
Prices & Discounts
Orders a priced based on the time that the writer has to complete the project, the type of essay and the quality standard. Prices are based around a 275 word per page format, at a 12px Times New Roman font double-spaced. A typical term paper is priced at $20.95 for a 10 day turnaround at the standard quality level, $22.95 for advanced and $24.95 for premium. A three hour rush is available, costing $44.95, $46.95 and $50.95 for standard, advanced and premium respectively.
A thesis will cost $20.95 per page for the standard quality, with a turnaround of 2 months, or $37.95 per page for a 48 hour turnaround. The advanced level will cost $22.95 for 2 months, rising to $40.95 for 48 hours, and premium costs $24.95 per page for 2 months, or $44.95 per page for 48 hours.
A charge of 5% of the total order cost is applied to customers who want to request a UK native writer – something that some other competitors do not charge for. If customers want an ESL writer (English as a Second Language), a 5% fee is also added, or 10% for a native English writer. For users who want to request a specific writer, a 20% additional fee is charged, which goes straight to the writer to ensure that they write your essay.
The standard delivery option is through the user control panel, where the customer can download their essay, but in exceptional circumstances the customer support team can arrange for the essay to be directly emailed to a personal email address.
Premium and advanced level customers will receive an SMS notification when their essay is completed and ready for download, to minimize additional waiting times for those customers.
A loyalty reward program is offered for returning customers, with an accumulative discount rate of 5%, 7%, 13% or 17% being applied depending on the number of pages you have ordered on your account altogether.
15% can be discounted off of an order with the discount code "Rush15". However customers should note that this is only available to first time customers, and only available on orders totaling over $30.
Quality & Guarantee
Rushessay.com guarantees that its writers are all professionals, and have experience as high school teachers or college professors. Each writer will have at least a master's degree, with advanced and premium users more likely to receive a PhD writer.
There are additional guarantees against plagiarism and the fact that you will pay nothing more than the price listed on the website, even if you request amendments to your assignment. The customer support team is available to resolve disputes between customers and writers, and the company claims that it has a 100% satisfaction rate among customers, with 76% of first time customers returning to place further orders!